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Terms And Condition

Terms And Condition by placing an order for repair, you certify that you are the authorized to authorize said repair and you understand and agree to the following:

Repairs may be performed by an employee, subcontractor, or consultant of XiRepair, LLC. (collectively “XiRepair”).  You authorize XiRepair to examine, modify and attempt to repair any and all problems found with the electronic device. XiRepair at its sole option, use rebuilt, reconditioned, or new parts or components when repairing Your device.

You accept ALL Risk associated with the repair. This includes but is not limited to the failure or functionality of any and all hardware or software associated with your electronic device, cell phone, tablet, computer, or data storage device, including any failure that occurs while attempting repair.  

You are aware of the importance of backing up your data and software. XiRepair is not responsible for any data loss. You agree NOT to hold XiRepair responsible for the loss or corruption or consequences of the failure to recover any data or software residing on your computer system or data storage device.

You agree to pick up or otherwise make arrangements TO pick up your device within fourteen (14) days of completion. You understand and agree if your device is not picked up within fourteen (14) days of completion, XiRepair may, at its discretion, donate your device for recycling, to sell or otherwise recover our parts.

Terms And Condition at XiRepair shall not be liable for any failure or delay in performance. If the minimum system requirements are not met or the technical needs (including wiring or overcoming physical or technical barriers) or other requires repairs that are extensive and outside of the scope of the ordered services, XiRepair reserves the right to refrain from providing the repair ordered and instead refund your payment, wholly or in part, as determined by XiRepair.

Terms And Condition

Terms And Condition Repaired/devices are warranted for six (6) months.  If Your device should malfunction, it must be returned to the XiRepair for evaluation, and all costs of shipping shall be borne solely by the purchaser. XiRepair customer service department will diagnose the repair upon receipt. Upon examination by XiRepair, if Your device is found to be defective due to the part purchased from XiRepair, it will be repaired or replaced at no charge. This warranty does not apply to defects resulting from any action by you, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, improper repair by someone other than XiRepair, or unauthorized modification. This warranty is VOID if Your device shows evidence of having been tampered with (broken seal) or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse; abuse or other operating conditions outside of XiRepair’s control. Software warranty applies to factory restores, backups, jailbreaks, unlocks, and applies to computers, laptops, cellular phones, etc. The warranty is VOID if unauthorized software modifications are performed not limited to restore, updating software on the device, downloading unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify the Device. XiRepair reserves the right to VOID its warranty if any improper software installations or modifications or upgrade have been made after You have left the store location. This warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by XiRepair, including but not limited to purchases from internet auction sites.

Terms And Condition, You agree to identify, defend, and hold harmless XiRepair LLC (and affiliates and their respective officers, directors, employees and agents) from and against any and all losses, costs, obligations, liabilities, damages, actions, suits, causes of action, claims, demands, liens, encumbrances, security interests, settlements, judgments, and other expenses, (including but not limited to cost of defense, settlement, and reasonable attorneys’ fees) of whatever type or nature, including, but not limited to, damage or destruction to property. 

All repair work, attempts, and parts are non-refundable. 

These are the final terms, by signing or leaving your device a XiRepair store location acknowledge you have read this agreement in full and accept said terms.

Privacy Policy

Terms And Condition – XiRepair created this privacy policy to inform users how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The Information We Collect/or Receive; the Purpose of Collection and Use

In the course of operating the Websites and/or interacting with you, we will collect (and/or receive) the following types of information.

  1. Personal Information.

There are a variety of ways that we may collect your personal and non-personal information in connection with our site or services both on and offline. You may provide your information to us to receive a product, service, or communication from us; we may request your information to better serve you; or we may require your information in order to complete a transaction (e.g. a purchase) or provide access (e.g. to a non-paid service).

  1. Usage Information. 

This includes information about your activity on and interaction with our website, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.

  • Location Information. 

Your devices (depending on your settings) may transmit location information to the Services. We use this information to customize, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.

  1. Other Information.

In addition to the information noted above, we may collect additional information (collectively, the “Other Information”).  Such Other Information may include:

  1. From You.  Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, product and service preferences, and other information that does not identify you personally.
  2. From Your Activity.Information that we automatically collect when you use the Websites, including, without limitation:

IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.   

  1. From Cookies.  Information that we collect using “cookie” technology.  Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit.  We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites.  If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies.  However, if you decide not to accept cookies from us, the Websites may not function properly.
  2. Third-Party Analytics.  We use third-party analytics services (such as Google Analytics) to evaluate your use of the Websites, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Websites and mobile and Internet usage.  These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Websites, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Websites.
  3. From Other Sources. We also may collect or receive information from third parties, such as Facebook and/or other third-party social media sites.

Information Collected by or Through Third-Party Advertisers/Remarketers

Terms And Condition, We may share Other Information about you with third parties, including, but not limited to, advertising and remarketing providers, or other brand partners, for purposes of personalizing or otherwise understanding how you engage with ads or other content. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), or other technologies to collect Other Information in furtherance of such purposes, including to tailor, target (i.e., behavioral, contextual, retargeting, and remarketing), analyze, report on, and/or manage advertising campaigns or other initiatives. For example, when a browser visits a site, pixel tags enable us and these third-parties to recognize certain cookies stored within the browser to learn which ads or other content bring a user to a given site. In addition, we may receive Other Information from these third parties, including through their service providers, such as advertising identifiers, IP addresses, and post-conversion data.

How do we protect your information?

Terms And Condition, We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations.  Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Websites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.  

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conduct our business, or serve our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Retention of Personal Information

Terms And Condition, We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or as allowed under applicable law.

Opt-Out for Direct Marketing

You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to this email address: [email protected]  Please allow us a reasonable time to process your request.

Important Notice to Non- U.S. Residents

Terms And Condition, It is important to note that the Websites and their servers are operated in the United States.  If you are located outside of the U.S., please be aware that any information provided to or collected by us, including personal information, will be transferred from your country of origin to the U.S.  Except in the case of data transfers under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Websites, constitutes your consent to this data transfer.

COPPA (Children Online Privacy Protection Act)

Terms And Condition, We do not knowingly collect personal information from children under the age of 13 through the Websites.  If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Websites without their permission.  If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

Public Areas & Social Media

Terms And Condition, Any information you disclose in any public areas of our website or the Internet, including via social media becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Notice of Changes

This Privacy Policy is effective as of the date below.  We may change this Privacy Policy from time to time. By accessing the Websites and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]

This policy was last updated on February 15, 2021

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